Terms & Conditions

2020 Pilton Hill Camping FAQs and Terms and Conditions

How do I find the campsite? Set your satnav or Google Maps directions to BA4 4HN. I strongly recommend you reach the site from Wells direction and avoid the local villages of Pylle, Pilton and West Pennard as there can be heavy traffic and long queues. Head to Wells, then take the A39 Glastonbury Road; turn left at Brownes Garden Centre and follow the road for three miles into North Wootton. When you have passed the church at the T-junction turn left. Continue straight up the hill along Stocks Lane, and do not turn right to Festival. Head up the hill with the Crossways on your right.

Motorhomes – please stop in Crossways car park and find a steward.

Tents and campervans – the campsite entrance is the field entrance on the right, on the crossroads, where there will be a prominent sign.

We can be found using what3words at ///jingles.recently.bulbs

Public Transport. Recommend bus to Wells from Bristol to avoid Festival traffic. Then take taxi to campsite.

What do I do on arrival? Please find a campsite steward – bright yellow T-shirt, with logo!  One of us will be around to guide you. Please let us know if you will arrive after 9pm by ringing 07967 364277.


What facilities are available? You will have a good sized pitch giving you far more space than at the Festival. You can park next to your tent. We provide drinking water, shower units, flush loos, running hot and cold water for washing and a sink for washing up.

The Crossways is a licensed premises serving food and drink, with a terrace and indoor bar and restaurant areas. They offer meals, and this year have an extensive brunch menu. You can contact them on 01749 899000.

Phone charging. Charge up your phones while you are in the Crossways, or power available at shower unit.

What do I need to bring? We recommend a torch and good walking shoes. There are some lights from the Crossways so a torch will help you see your way at night, and you are in a pasture field so it may be slippery. (Sorry about H&S, but recommended by local council…)

How do I get to the Festival?

Shuttle Bus. New for 2022 will be a bus running at busy periods for trips to the Festival. This is limited capacity and times, and available to campers on a first come first served basis.

Festival bus runs every 2 hours and takes you straight to gate A. Price was £4 per trip. Last bus back 1230, so taxi may be best option for return.

We recommend bikes. If you use the secure bike compound you get vouchers for discounted food and drink at Festival. Turn left out of campsite and immediately left downhill with campsite on your left and Crossways on right. At the T junction turn left and follow lane for 1 mile. You emerge at Steanbow layby on A361. Turn right and immediately left to enter Bronze gate. Signs will direct you to gate A and the bike compound is on left just next to chicken shed.

Local Taxis
We will have cards for local firms.  Day trip is around £7-10. Use the taxi rank near Gate A for return trip.

While you can walk, please be careful as traffic can be fast on the lanes during the Festival. You have around half a mile along the lanes. Turn into pink carpark and walk towards Festival site and follow the pylons to get to Bronze gate and then signs to Gate A.

Where can I find shops?
For groceries and fuel, the nearest place is Morrisons in Wells, and for camping gear and boots, Tincknells in Wells.

Festival Mud
2016 was a wet year but we had a mud free campsite. Please help us and use the welly washes provided and not the showers. If you are in a heavy campervan please park in the Crossways carpark first and we will direct you to a suitable pitch.

Please let us know what we can do to ensure your stay and Festival are enjoyable.

Deposits and Payment
Deposits are non-refundable as the site is over-subscribed. You will receive an invoice for the balance in April when Festival tickets need to be paid.

Speed must be kept to a minimum. Persons driving recklessly will be asked to leave the campsite immediately. Any driver who is considered to be under the influence of drink or drugs will not be permitted to drive onto the campsite.

Consideration should be given to fire risk. BBQs should be kept off the ground to reduce fire risk.

The discharge of fireworks and Chinese lanterns is strictly prohibited on the campsite.

Please help us and sort your recycling. All rubbish must be placed in the bins and recycling. Your pitch and its surround must be kept clean and free of rubbish at all times.

Please conduct yourself with due regard to others at all times. Please keep noise to a minimum between the hours of 10pm—9am, and when returning to the campsite at night please remember that other campers may be asleep.

Noise levels must not be intrusive upon your fellow campers or neighbours

Avoid if at all possible. Minimal daytime use with consideration for neighbours by agreement.

Security and Valuables
The owner will be living on site during the Festival and we do not anticipate any problems given quiet location. You are responsible for your own valuables and should take reasonable precautions.

General Conduct
If at any time, in our opinion, the conduct of any person(s) is such that it is considered to be detrimental to either our interests or those of other campers they will be asked to leave the campsite.

Contract Terms
Please note that these rules and conditions form the basis of our contract with you. Entry to the site is conditional upon your observance of these rules and conditions and payment of your pitch fees implies acceptance of these and any other conditions which may from time to time be displayed on the campsite.

In all circumstances entry is at the discretion of the management.

Anyone found to be in breach of the campsite rules or being the cause of any disturbance whatsoever will be asked to leave the campsite without a refund.

Permissions  We have sought all necessary permissions to run the campsite and are working in co-operation with Mendip District Council and Glastonbury Festival to ensure the campsite meets all requirements. Public liability insurance is in place.